Careful What You Wish For
- You might just get it
In 2018, Jacqueline Kappers, a marketing instructor at a local university in London, Ontario, navigated a series of personal and professional changes in quick succession. Although these changes were positive and desired, she found herself struggling months later. This led her to question: How could positive change have such a negative impact?
With a graduate degree in organizational development, Jacqueline was well-versed in the change management theory. However, her recent experience prompted her to explore other aspects of change more deeply, beginning with what happens to our brains during change and how the experience of loss, even if the change is positive, creates resistance to change. Her research guided her through various “ologies,” including thanatology, evolutionary psychology, and neurology. Eventually, there were enough matching puzzle pieces to develop a groundbreaking tool designed to help any proud owner of a human brain navigate change, transition, and adapt more quickly and with less stress.
The Change Fingerprint™ Framework, which Jacqueline developed, offers a countercultural perspective on managing, and transitioning through, change. Initially created to facilitate organizational change and create change-enabled cultures, the Framework began to gain some traction. Soon, there were suggestions and requests for broader application. Today, The Change Fingerprint™ Framework has been utilized by individuals preparing for career changes or retirement, young professionals seeking to enhance their career toolkits, military personnel transitioning to civilian life, students and their parents coping with the move to college, individuals exiting significant relationships, sports teams aiming to improve team performance, caregivers of those living with various diagnosis, and leaders striving to guide their organizations through change while maintaining a focus on both people's well-being and financial outcomes.
If you're facing a significant change or want to enhance your ability to adapt, don't hesitate to explore how The Change Fingerprint™ Framework can support your journey. Reach out today to learn more and start your path to easier and less stressful transitions.
The Change Fingerprint™ Framework
The Change Fingerprint™ Framework offers insight into your unique profile of how you respond to change and what you need to transition and adapt to change experiences that trigger your brain's adaptive response (fight/flight/freeze/fawn).
Your Change Fingerprint™ explores six dimensions:
1. The unique Signals your brain sends when it perceives change.
2. The unconscious Barriers that prevent you from processing change and optimizing performance.
3. The specific Losses that trigger your brain’s adaptive response.
4. The distinct Gains created by the change (The “What’s In It For Me”).
5. Change Tools you can use to process and adapt are specific to you.
6. Your network of Change Partners.
Our approach preserves productivity during change and ensures that performance isn't compromised
Our services also focus on improving communication, creating conversation, and fostering a more collaborative environment by destigmatizing normal, human responses to change.
We equip you with tools like the Change Scorecard to make better, more informed change-related decisions, increasing the likelihood of successful implementation.
Jacqueline Kappers: Change Catalyst
Jacqueline Kappers has over 25 years of experience initiating impactful change across governments, educational institutions, and corporations in Europe and Canada. As an engaging speaker, educator, professional coach, and researcher, she employs a blend of deep insight and actionable strategies in every project she undertakes.
As the creator of the Change Fingerprint™ and Change Scorecard© tools, she is dedicated to helping people and organizations build change capacity and make change manageable, meaningful, and less stressful. She holds a graduate degree in organizational development complemented by certifications as a Change Agent, adult educator, instructional designer, and Lego® Serious Play® Facilitator.
While her work has primarily focused on supporting organizational change, she has been asked to consider other sectors as well. She is passionate about aiding military personnel in transitioning to civilian life and helping young people transition from high school to post-secondary education and the workforce after graduation. In the age of AI, Jacqueline's approach to change management is rooted in a deep respect for what it means to be human and understanding our normal and healthy responses to change, where she has developed techniques to "hack" the brain to facilitate easier transitions for people.
Jacqueline lives in London, Ontario, Canada, with three teens and two furry four-footers. When she is not working, she can be found enjoying a cup of Earl Grey and a good book, in the woods, or driving her teens to soccer games.
Engage with Jacqueline to empower your organization to embrace change with confidence and resilience.
