For over 25 years, Jacqueline Kappers has been shaking things up by asking the questions no one else will and rethinking old problems in fresh ways. Her work as a change catalyst spans not-for-profits, national and international government organizations, and financial institutions across The Netherlands, Belgium, the UK, and Canada.

But it wasn’t all smooth sailing. After facing the realities of failed change initiatives and enduring personal loss that led to burnout, Jacqueline turned her focus to uncovering what truly helps people thrive through change. That’s when she discovered the power of a brain-based approach to change management—one that gets to the heart of human behavior.

Jacqueline’s clients walk away with new concepts, language, and tools that lower the cost of change, both human and financial. Her work transforms workplaces into happier, healthier, and more resilient environments, where leaders and employees alike are ready to embrace change with confidence.

Holding an MA in Organizational Development from the University of Utrecht and certifications in instructional design and professional coaching, Jacqueline blends her deep expertise with a warm, practical approach. When she’s not inspiring change, you’ll find her making music, writing, or hiking with her three teens in London, Canada.

Curious about how to make your team more change-ready? Reach out today to learn how Jacqueline can help your organization achieve clarity through change capacity and thrive.